Back to Customer Service FAQs

If I am already an AOL member, can I take advantage of Gateway's bundled six months of AOL with my computer purchase?
If you are currently an AOL member, you must create a new account with a new screen name to take advantage of the Gateway offer. Keep in mind that unless you cancel your existing AOL account, you will continue to be billed as normal for that service. TO AVOID BEING CHARGED A MONTHLY FEE, CANCEL BEFORE THE SIX MONTH PERIOD ENDS. The six month period begins 30 days from receipt of system. Additional charges may apply.

For details and access numbers call 800-846-2000. Check with your local phone company to determine whether the access number you select is a local call for your calling plan.

For further registration assistance, contact AOL at 800-827-0035. If you need Technical Support for AOL, please call 800-827-6364.