Accessing Offline Help Tutorial Home >Internet >Basics >America Online 7.0 >Getting Started with AOL 7.0 >Accessing Offline Help Tutorial Home >Internet >Online services >America Online 7.0 >Getting Started with AOL 7.0 >Accessing Offline Help   Step 1:  The Offline Help Menu There are two ways to access AOL's offline help. You can pull down the help menu and select AOL Help. Or you can single-click the toolbar button marked "? AOL Help." You can use offline help at any time, which allows you to conserve precious phone line time.   Step 2:  The Index Method Offline help offers three ways to get help: index, contents, and find. The index option allows you to search help topics alphabetically, with help topics arranged in outline form. If you wanted to learn about e-mail attachments, you would type in "attachments" and see that it offers topics on attaching single files to an e-mail and attaching multiple files.   Step 3:  The Contents Method The Contents method is the easiest and most user friendly of the help choices. The topics are arranged like chapters in a book. For example, under the "Using E-mail" topic are chapters such as "Sending e-mail" and "Recovering recently deleted e-mail." The contents method allows quick access to a variety of topics.   Step 4:  The Find Method The "Find" method offers the most powerful form of search. It works like most Internet search engines. You can search two or more keywords at once. For example, if you type in "newsgroup reply," it searches for topics that include the word newsgroup and reply, and yields, "Reading and responding to message boards and newsgroups offline."